Cancellation, Replacement and Refund Policy

At Verdura, we want to ensure that you are 100% satisfied with our products.

The following policy applies to any order cancellations, replacements or refunds, as applicable. We can only provide order cancellations, replacements or refunds to orders that originated on our storefront at verduraproducts.com

Cancellations

Cancellation by Customer

You can cancel your upcoming order at any time before the charge date - once the order has been charged and processed we will be unable to cancel the order.

Canceling your subscription affects future orders only, so you will be responsible for all orders processed before the cancellation.

Cancellation by Verdura

In the event a product is out of stock, has errors in pricing or of any unforeseen discrepancy, orders may not be processed and you will be notified. Verdura reserves the right to cancel any order for any reason with notification of the customer, including the right to cancel any order due to perceived or confirmed misuse, abuse or manipulation of any of Verdura's cancellation, replacement and return policy or process.

Replacement and Refund Policy

Unfortunately, for health and safety reasons, we're not able to accept returns. If you're unsatisfied with our products for any reason, or if you received a damaged product, please feel free to contact us.

We do not issue refunds on large orders, or past 30 days after an order has been marked delivered by the shipping carrier.

Our customer support team can be reached by email at orders@verduraproducts.com.